Last Updated: January 2025

rbajje Privacy Policy — Your Data, Handled with Care

At rbajje, we take your privacy seriously. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over it. No jargon, no hidden clauses — just a straight explanation of how rbajje handles your information.

Our Privacy Commitments

We Never Sell Your Data
Your personal information is never sold to third-party marketers.
SSL Encryption Always On
All data transmitted to and from rbajje is encrypted end-to-end.
You Control Your Data
Request access, correction, or deletion of your data at any time.
Minimal Data Collection
We only collect what we genuinely need to run the platform safely.

Privacy at a Glance

Six Ways rbajje Protects Your Privacy

These are the core pillars of how rbajje approaches data privacy. Full details are in the policy sections below.

Secure Data Storage

All personal data collected by rbajje is stored on secure servers with restricted access. Financial information is never stored in plain text. We conduct regular security audits to ensure our storage infrastructure meets current best practices for data protection.

No Third-Party Marketing

rbajje does not sell, rent, or share your personal data with third-party advertisers or marketing companies. The only third parties who may access your data are those directly involved in running the platform — payment processors, identity verifiers, and regulatory bodies where required by law.

End-to-End Encryption

Every connection to rbajje is protected by SSL/TLS encryption. This means that data transmitted between your device and our servers cannot be intercepted or read by third parties. This applies to your login, deposits, withdrawals, and all account activity on rbajje.

Your Data, Your Control

rbajje gives you full control over your personal data. You can request a copy of all data we hold about you, ask us to correct inaccurate information, or request deletion of your account and associated data. All requests are handled within 30 days of receipt.

Transparent Cookie Use

rbajje uses cookies to keep you logged in, remember your preferences, and understand how players use the platform so we can improve it. We do not use cookies to track you across other websites. You can manage your cookie preferences through your browser settings at any time.

Opt-Out of Marketing

If you have opted in to receive marketing communications from rbajje, you can opt out at any time by clicking the unsubscribe link in any email we send, or by contacting our support team. We will process your opt-out request within 5 business days and you will not receive further marketing from us.

By registering an account on rbajje, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here.

1 Who We Are

rbajje ("we", "us", "our") operates the online sports betting and gaming platform available at rbajje.io. We are the data controller responsible for the personal information collected through our website and mobile application.

This Privacy Policy applies to all users of the rbajje platform, including registered account holders and visitors who browse the site without registering. If you have any questions about how we handle your data, you can reach us at [email protected] at any time.

This policy covers rbajje.io and the official rbajje mobile app only. It does not apply to any third-party websites that may be linked from our platform.

2 Data We Collect

rbajje collects personal data in two ways: information you provide directly when you register or use the platform, and information collected automatically when you interact with our services. We only collect data that is necessary for the purposes described in this policy.

The following table summarises the categories of data we collect and why:

Data Category Examples Why We Collect It
Identity Data Full name, date of birth, national ID number Account registration and age/identity verification (KYC)
Contact Data Email address, phone number Account communication, support, and security alerts
Financial Data bKash/Nagad account number, transaction history Processing deposits and withdrawals, fraud prevention
Technical Data IP address, device type, browser, OS Security monitoring, fraud detection, platform optimisation
Usage Data Pages visited, bets placed, games played, session duration Platform improvement, responsible gaming monitoring
Marketing Preferences Communication opt-in/opt-out status Sending relevant promotions only to players who have opted in

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming purposes and with your explicit consent.

3 How We Use Your Data

rbajje uses the personal data we collect for the following purposes. We will never use your data for any purpose that is not listed here without first obtaining your consent.

  • To create and manage your rbajje account and verify your identity.
  • To process deposits and withdrawals via bKash and Nagad.
  • To detect and prevent fraud, money laundering, and other illegal activity.
  • To monitor betting patterns for responsible gaming purposes and intervene where necessary.
  • To send you account-related communications such as transaction confirmations and security alerts.
  • To send you promotional offers and bonuses, but only if you have opted in to marketing communications.
  • To improve the rbajje platform based on how players use it.
  • To comply with our legal and regulatory obligations.
  • To resolve disputes and enforce our Terms and Conditions.
rbajje will never use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without giving you the opportunity to request human review.

4 Legal Basis for Processing

rbajje processes your personal data on one or more of the following legal bases, depending on the specific purpose:

  • Contract performance: Processing necessary to provide the rbajje service you have signed up for, including account management, payments, and bet settlement.
  • Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
  • Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights.
  • Consent: Processing for marketing communications, where you have explicitly opted in. You can withdraw this consent at any time.

5 Data Sharing

rbajje does not sell your personal data to any third party. We may share your data with the following categories of third parties only where necessary and under strict data protection agreements:

  • Payment processors: bKash and Nagad receive the minimum data necessary to process your transactions.
  • Identity verification providers: KYC service providers who verify your identity documents before your first withdrawal.
  • IT and platform service providers: Cloud hosting and security providers who help us run the rbajje platform securely.
  • Regulatory and law enforcement authorities: Where we are legally required to disclose information, for example in response to a court order or regulatory investigation.
  • Fraud prevention agencies: To check your details against fraud databases and protect both you and rbajje from financial crime.

All third parties who process data on our behalf are required to handle it securely and in accordance with applicable data protection laws. They are not permitted to use your data for their own purposes.

If rbajje is ever acquired by or merged with another company, your personal data may be transferred to the new entity. We will notify you before this happens and explain your options.

6 Cookies & Tracking

rbajje uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website.

We use the following types of cookies on rbajje:

  • Essential cookies: Required for the platform to function. These keep you logged in and remember your session. You cannot opt out of these without stopping use of the platform.
  • Preference cookies: Remember your settings such as language and display preferences so you do not have to set them every time you visit.
  • Analytics cookies: Help us understand which pages and features are most used so we can improve the rbajje experience. Data collected is aggregated and anonymised.
  • Security cookies: Used to detect and prevent fraudulent activity and protect your account.

rbajje does not use advertising or cross-site tracking cookies. You can manage or delete cookies through your browser settings at any time, though disabling essential cookies may affect your ability to use the platform.

7 Data Retention

rbajje retains your personal data for as long as your account is active and for a period after account closure as required by law and our legitimate business interests. The specific retention periods are as follows:

  • Account and identity data: Retained for 5 years after account closure to comply with anti-money laundering regulations.
  • Transaction records: Retained for 5 years after the transaction date for financial compliance purposes.
  • Betting history: Retained for 3 years after account closure for dispute resolution purposes.
  • Marketing preferences: Retained until you withdraw consent or close your account.
  • Technical and usage data: Retained for 12 months on a rolling basis.

After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked back to you.

8 Your Rights

As a user of rbajje, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting us at [email protected].

Right of Access

Request a copy of all personal data rbajje holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete data we hold.

Right to Erasure

Request deletion of your data where we no longer have a legal basis to hold it.

Right to Restriction

Ask us to pause processing of your data while a dispute is resolved.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests, including direct marketing.

We will respond to all data rights requests within 30 days. In complex cases we may extend this by a further 60 days, but we will always notify you if this is the case. There is no charge for exercising your rights.

9 Data Security

rbajje takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration. These measures include:

  • SSL/TLS encryption for all data in transit between your device and our servers.
  • Encryption of sensitive data at rest, including financial information and identity documents.
  • Strict access controls ensuring only authorised rbajje staff can access personal data, on a need-to-know basis.
  • Regular security audits and penetration testing of our platform infrastructure.
  • Two-factor authentication available for all rbajje accounts.
  • Automated fraud detection systems that monitor for suspicious account activity in real time.

Despite these measures, no online platform can guarantee absolute security. If you become aware of any security vulnerability or suspect your rbajje account has been compromised, please contact us immediately at [email protected].

rbajje will never ask for your password via email, live chat, or phone. If you receive a message claiming to be from rbajje asking for your password, do not respond and report it to us immediately.

10 Children's Privacy

rbajje is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a user is under 18, we will immediately close their account, void any bets placed, and delete their personal data in accordance with our data retention policy.

If you are a parent or guardian and believe your child has registered an account on rbajje, please contact us immediately at [email protected] and we will take action without delay.

11 International Data Transfers

rbajje primarily stores and processes data within secure data centres. In some cases, data may be processed by our service providers in other countries. Where this occurs, we ensure that appropriate safeguards are in place to protect your data to the same standard as required under applicable data protection laws.

These safeguards may include standard contractual clauses approved by relevant data protection authorities, or transfers to countries that have been recognised as providing an adequate level of data protection. If you would like more information about the specific safeguards in place for any international transfer, contact us at [email protected].

12 Changes to This Policy

rbajje may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by email and display a prominent notice on the rbajje platform for at least 14 days before the changes take effect.

The "Last Updated" date at the top of this page always reflects when the most recent changes were made. We encourage you to review this policy periodically. Your continued use of rbajje after any changes take effect constitutes your acceptance of the updated policy.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way rbajje handles your personal data, please get in touch with our team. We aim to respond to all privacy-related enquiries within 5 business days.

  • Email: [email protected]
  • Live Chat: Available 24/7 through the rbajje platform
  • For data rights requests, please mark your message "Data Rights Request" so we can prioritise it.
Your privacy matters to us. If something in this policy is unclear or you are not happy with how we have handled your data, please tell us. We would rather fix the issue directly than have you feel your privacy has not been respected.
Your Data Is Safe With Us

Ready to Join rbajje?

Now that you know how rbajje handles your data, create your free account and start betting with confidence. Fast local payments, great odds, and a platform that respects your privacy.

18+ only. Please bet responsibly. Full terms apply.